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The SoClean is a revolutionary CPAP sanitizing device. Safe, automated, and easy to use, the SoClean requires no disassembly of CPAP parts. It uses activated oxygen to effectively sanitize the CPAP mask, hose, and reservoir.

SoClean FAQ

1. Does the SoClean work with any CPAP mask or machine?

The SoClean will work with most CPAP machines. Please check the compatibility chart. The SoClean will work with most CPAP masks. There are only a few full size masks that will not fit in the SoClean.

2. Is there maintenance required or supplies that have to be replaced with SoClean?

There is not maintenance but the filter and check valve need to be changed every six months of normal daily use. The filter and check valve come together in a kit.

3. How does the SoClean sanitize CPAP equipment?

The SoClean makes activated oxygen (Ozone) and circulates the gas through your machine, humidifier, hose and mask to destroy pathogens.valve come together in a kit.

4. What is activated oxygen? Is it safe?

Activated oxygen is a three atom oxygen molecule. This three atom molecule is a colourless gas with powerful oxidizing properties, formed from oxygen by electrical discharges or ultraviolet light. It differs from normal oxygen (O2) but over time or with forced filtration, will break back down to normal oxygen (O2) that we breathe.

There is good ozone and there is bad ozone. Most commonly used is bad ozone which is linked to high ozone alerts or smog. This kind of ozone is mixed with toxic gases that can be breathed in. Good ozone is found in our upper atmosphere or you may smell the essence of ozone after a thunderstorm.

Activated oxygen (ozone) is known as one of the best and most effective means to natural disinfection. This process is commonly used in array of applications such as public water filtration, fruit and vegetable handling, hotel housekeeping, and hospital disinfection. O3 can be neutralized and is safe.

1. Can the SoClean be permanently attached to my CPAP machine, or should I detach the SoClean each night and then plug in my CPAP hose?

The great thing about the SoClean is, once you have it set up, you can leave it until you have to replace your CPAP hose. In some cases when used with a heated hose adapter, you may have to disconnect the water chamber to fill with water.

2. How long does the SoClean need to run?

The SoClean runs 5-12 minutes to prime with activated oxygen. It comes preset at 7 minutes. If you are running your CPAP machine with no water or no humidifier, then you can reduce the time. If you are experiencing the smell of oxidation, you may increase cleaning time to 12 minutes for a few weeks. The cycle will take approximately 2 and ½ hours to complete.

3. Will the SoClean clean “all” of my CPAP equipment?

Your CPAP equipment is completely sanitized every time you use the SoClean. However, the SoClean will not remove facial oils or dust or other foreign materials. You should hand wash your CPAP equipment with the pre-wash solutions when needed.

4. Does my CPAP mask need to be dry before putting it into the SoClean?

It is better to run the SoClean when your CPAP mask is completely dry.

5. Is it better to refill the water chamber before or after the SoClean runs?

You can refill your reservoir before or after use with the SoClean.

6. Will I still need to replace the water in my CPAP reservoir while using the SoClean? Or should I just add water as needed?

It is your decision; however, every time you run the SoClean with your adaptor, you are sanitizing the water in the humidifier.

7. Why do I smell ozone in my mask at night when the unit ran in the morning?

What you smell is not ozone; the equipment is being oxidized with activated oxygen, and that is what you smell – it is completely safe. You can lessen the smell by making sure you use the neutralizing pre-wash. You can increase the cleaning time to 12 minutes for a few weeks, then decrease to 7 minutes or you can blow air from your CPAP through your tube and mask in a controlled manner before using it. Do not use fragrance wipes or any fragrance products to clean you CPAP equipment, as this will intensify the smell.

8. Should your CPAP equipment be neutralized with a prewash?

The neutralizing pre-wash is intended before to the first use of your SoClean. The pre-wash is a color and fragrance-free hypoallergenic cleaning solution that will neutralize any odors or colors from detergents to reduce discoloration.

9. Can I position the SoClean on a shelf below my CPAP machine, or does it need to be level with my CPAP?

Preferably the SoClean cleaner and sanitizer should be level with your CPAP so the flow is easier, but you can put it on a shelf below your CPAP. You will have enough hose length. If you do put it below your CPAP unit, we ask that you periodically look at the check valve assembly to make sure there is no water in the clear tube, as this can harm you SoClean unit. If you do see water, you should replace the check valve assembly.

10. Should the small black tube be under water during cleaning? Or is the reservoir supposed to be dry during cleaning?

If you have water in your reservoir, the tube needs to be submerged in order to get the activated oxygen to clean the water. However, you can also run the SoClean with a dry chamber.

11. Does the small hose that goes into my water chamber affect my CPAP air pressure or act like a leak?

The small hose will have little impact on your CPAP machine air pressure. a heated hose adapter may make daily operation easier.

12. How long will the SoClean machine last?

The warranty for the SoClean is two years. In our testing the SoClean was simulated to run for over 5 years with no issues.

13. Do I need to replace any SoClean parts?

Yes. Once every six months or so (depending on run times), the check valve and the filter need to be replaced. The machine is programmed to tell you when this is required.

14. Can I use the SoClean CPAP Cleaner and Sanitizer with two CPAP machines?

The SoClean is designed to stay connected to one CPAP machine. You can clean two CPAP machines; however, you will need to disconnect and reconnect your CPAP equipment.

15. Will the SoClean CPAP cleaner and sanitizer work with my heated humidifier and heated hose?

The SoClean is designed to stay connected to one CPAP machine. You can clean two CPAP machines; however, you will need to disconnect and reconnect your CPAP equipment.

16. Can I still use the SoClean if I do not use a humidifier?

Yes, the SoClean works with or without out a humidifier. If you do not use a humidifier, the SoClean will sanitize the CPAP hose, mask, and headgear.

17. Will I still need to replace the water in my CPAP reservoir while using the SoClean? Or should I just add water as needed?

It is your decision; however, every time you run the SoClean with your adaptor, you are sanitizing the water in the humidifier.

18. Why do I smell ozone in my mask at night when the unit ran in the morning?

What you smell is not ozone; the equipment is being oxidized with activated oxygen, and that is what you smell – it is completely safe. You can lessen the smell by making sure you use the neutralizing pre-wash. You can increase the cleaning time to 12 minutes for a few weeks, then decrease to 7 minutes or you can blow air from your CPAP through your tube and mask in a controlled manner before using it. Do not use fragrance wipes or any fragrance products to clean you CPAP equipment, as this will intensify the smell.

19. What is the concentration of ozone inside the SoClean CPAP cleaner and sanitizer?

The ozone concentration is up to 25PPM (parts per million).

20. SoClean uses ozone as a disinfectant, can it harm my CPAP equipment?

Acrylics, polycarbonate and silicone, which are the primary materials of masks and reservoirs, are completely compatible with activated oxygen cleaning, and have stood up to the use of the SoClean. Please see the following statements from Resmed and then SoClean regarding policy changes to warranty.

21. Why do I smell ozone while the SoClean is running?

Please make sure the SoClean lid is shut securely and that your CPAP cleaner and sanitizer is connected to the SoClean securely. Some ozone molecules may escape into the air, but they will be so dispersed in the volume of air in the room they will not pose a risk.

22. What is a heated hose and why do I need and adaptor?

A heated hose is a CPAP hose that has an electrical connection on the end of it. It helps to increase humidification comfort and helps to prevent water collecting in your hose. Some brands and models that will need an adapter for SoClean to connect. The SoClean adapter allows many CPAP machines to maintain their heated hose functionality.

1. The SoClean machine is displaying "hose not present" notification.

There are two main causes for this message to be displayed, the first cause may be that the side slot plug on the opposite side of where your CPAP hose fits into the SoClean has fallen out. The SoClean will not run unless that side slot plug is in place. The second cause could be that you CPAP hose diameter is not thick enough that when the lid is closed on the SoClean to engage the switch, in this case you will need an acrylic sleeve to thicken the diameter of the CPAP hose.

2. The SoClean is displaying flashing lights and "time to order" message.

This message indicates that it is time to change your filter and check valve – it will come on after about six months of daily use. After changing the filter and check valve, please hold down the hourglass button and manual button together until you see a smiley face icon appear on the display screen. When you see the smiley face icon, the message has been cleared and reset.

3. There is a strong odor after using my SoClean.

Sometimes you may experience a strong odor after running the SoClean for the first time. This is a byproduct of the oxidation with activated oxygen of the old materials that may have been used to clean your CPAP equipment in the past, such as vinegar or scented soaps. It may also occur when a new piece of CPAP equipment is introduced to the SoClean for the first time. The odor will decrease with time. To help the odor go away faster, you may increase the cleaning time to 11 minutes for a few weeks and then decrease the time back to 7 minutes. You can also run your CPAP before using. These steps will help the odor to decrease quicker.